Privacy Policy

Last updated: May 2026

Introduction

Zenith Move is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

Information We Collect

Information You Provide

When you book our services or contact us, we collect:

  • Your name
  • Email address
  • Service selections and preferences
  • Any additional information you choose to share in messages or forms

Automatically Collected Information

When you visit our website, we may collect:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use your personal information to:

  • Process and confirm your program bookings
  • Communicate with you about our services
  • Send session details and educational materials
  • Respond to your inquiries
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Contract performance: to deliver the services you've booked
  • Legitimate interests: to improve our services and communicate relevant information
  • Legal obligation: to comply with applicable laws and regulations
  • Consent: where you have explicitly agreed to specific processing activities

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who assist in delivering our programs (under strict confidentiality agreements)
  • Legal authorities when required by law
  • Professional advisors bound by confidentiality obligations

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Active participant data: duration of service delivery plus 2 years
  • Inquiry data: 12 months from last contact
  • Financial records: 7 years as required by UK law

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies

We use cookies to enhance your browsing experience. See our Cookies Policy for detailed information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Children's Privacy

While we provide services for children, we do not knowingly collect personal information directly from children under 13 without parental consent. Parents or guardians must complete bookings on behalf of minors.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or concerns:

Email: [email protected]
Address: 42 Deansgate Mews, Manchester M3 2FF, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.

ICO Website: ico.org.uk